Emmapedia

From Emmapedia
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There is no such thing as Emmapedia

But, this is how I work:

  • Get rid of your comfort zone. Honestly, if you need a comfort zone for doing your job, you haven't done enough automation.

Then:

  • Search through the documentation. Usually it's very outdated but if you happen to have a Confluence instance or something similar, search it for whatever you want to know. Be creative with the search terms you use.
  • Search your corporate IM tool, like Slack. Do you have Slack? it's highly searchable, and chances are somebody in your company already did what you're trying. Really. There might even be a separate channel for it.
  • Search your mailbox. It could be you helped someone three years ago and that you just forgot how to do it.
  • Are you troubleshooting an application that was developed internally? Search your VCS, like Github, Gitlab or Bitbucket, for instance the error message you received.
  • Use your dig, netcat, traceroute and netstat ninja skills to find out where an application runs, if it's reachable, if it responds, and if it's running. Also, figure out which PowerShell equivalents exist, so that you can do this on any system, MacOS, Linux or Windows.
  • Working in IIS web applicatons? Web.config could tell you something about the systems it connects to. And it it's a web application in Azure, these things are probably in the properties.
  • Speaking of Azure: create yourself an FTPS account and use it to browse Web Services' file systems with Kudu
  • Still no luck? Use your Google-fu. There's very little that cannot be found on Serverfault or StackOverflow.